Privacy Policy

Effective October 20, 2026

This policy explains what the Ampul iPhone app and the ampul.app website collect, why, who else handles it, and how to get it deleted. "Ampul", "we" and "us" mean [OWNER: legal name of the person or company that operates Ampul, and its mailing address].

The short version

What we collect

Account. Your email address and a password. Passwords are handled by our authentication provider (Supabase) and stored hashed; we never see them in plain text.

What you log. Information you enter about your peptide use, which can be health-related:

Feedback. If you send feedback in the app, we store its type, title and description along with your account ID so we can follow up.

On your device only. App preferences (such as appearance, reminder timing and answers from onboarding like when you usually train), a local copy of your data for offline use, and saved research results. These stay on your phone.

Server logs. Our hosting providers keep standard request logs, which include IP addresses and timestamps, for security and debugging.

We do not collect your location, contacts, photos, Apple Health data or advertising identifier.

How we use it

We don't use your data for advertising or build marketing profiles.

AI questions

When you use Ask AI or the AI chat, the app sends your question to our server, which forwards it to OpenAI to generate the answer. To make the answer relevant, the request also includes a summary of your active protocols: peptide names, doses, schedules, start dates, when you last dosed, how many doses you logged in the last 7 days, your protocol notes, and your training time if you set one. It can also include PubMed study abstracts. Your email address and name are not included.

OpenAI processes this data to produce the response, under its API data terms. [OWNER: confirm the OpenAI API data-retention terms that apply to your account (by default, API data is not used for training and may be kept up to 30 days for abuse monitoring) and whether you have zero-data-retention.] We don't store your AI questions or answers on our servers. [OWNER: confirm; the ai-proxy function does not log prompts, but check Supabase function logging.]

Reminders

Dose reminders are local notifications scheduled by iOS on your device from your protocols. We don't use push notification servers, and reminder content isn't sent to us. You can turn notifications off in iOS Settings at any time.

Research, news and Market

Who processes your data

We share data with these providers only so they can run the service for us. We may also disclose information if the law requires it, or to protect the rights and safety of users or others. If Ampul is sold or merged, your data may transfer to the new owner under this policy.

No ads, no selling, no tracking

Ampul shows no ads and does not sell, rent or trade your personal information. The app contains no third-party analytics, advertising, attribution or crash-reporting SDKs, and it does not track you across other companies' apps or websites. The website sets no cookies and runs no analytics; it loads fonts from Google Fonts, which means Google receives your IP address when you load a page.

How long we keep it

We keep your account and logged data until you delete it or ask us to delete your account. Deleted items are removed from our database; backups held by our providers roll off on their normal schedule. [OWNER: state backup retention, e.g. "within 30 days".] Server logs are kept for a short period by our providers.

Your choices and rights

Depending on where you live (for example the EU, UK or California), you may have the right to access, correct, delete or port your data, or to object to certain processing. Email us and we'll respond within 30 days. We don't sell or "share" personal information for cross-context behavioral advertising as those terms are defined in California law. Where the GDPR applies, we rely on performing our contract with you to run the app and on your explicit consent for the health-related information you choose to log and send to the AI. You can withdraw consent by deleting that data or your account. [OWNER: if you serve EU/UK users, decide whether you need an EU/UK representative.]

Security

Data is encrypted in transit (HTTPS), and each account can only read its own records. [OWNER: confirm row-level security is enabled on the protocols, injections, vials and feedback tables; those policies are not in this repo's migrations.] No system is perfectly secure, so please use a strong, unique password.

Health information

Ampul is not a healthcare provider, and the information you log is not covered by HIPAA. We still treat it as sensitive: it's used only to run the features described here.

Children

Ampul is not for anyone under 18. We don't knowingly collect data from minors. If you believe a minor has created an account, email us and we'll delete it.

Changes

If we change this policy, we'll update the date at the top. If a change is significant, we'll let you know in the app before it takes effect.

Contact

Questions or requests: support@ampul.app.